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Administrator/Platform Health

Platform health

INFRASTRUCTURE · APIS · CHANNELS · 30-DAY WINDOW
All systems operational
Status page
Uptime · 30d
99.97%
Target 99.9% · 2 brief incidents
API latency · p95
184ms
38ms vs. last month
SMS delivery rate
98.4%
2.4M messages sent this Q
USSD sessions (MTD)
94.7K
Across *347*123#
PostgreSQL 16
Healthy
Redis cluster
Healthy
SMS gateway
Healthy
DHIS2 sync
Healthy
Voice / robo-call IVR
Healthy

Uptime · 30 days

Minute-by-minute availability · all regions

30 days agoToday

API latency · today

p50 & p95 response times

p95
184ms
p50
42ms

Recent incidents

SMS queue lag · carrier BRESOLVED

Elevated queue depth for 14 min. Auto-mitigated by switching traffic to backup routes.

Mar 14
02:18
Scheduled DB maintenanceCOMPLETE

Read-replica failover test. 0 dropped writes during primary promotion.

Mar 08
01:00
DHIS2 sync retry stormRESOLVED

3 consecutive retries for Kano State daily pull. Circuit breaker held, preventing API saturation.

Mar 04
09:42

Incident history

Comprehensive timeline of system events and outages.

May 07
SMS queue lag · carrier B02:18
RESOLVED

Elevated queue depth for 14 min. Auto-mitigated by switching traffic to backup routes.

02:18
Queue processing returned to normal levels. Traffic re-balanced.
02:12
Auto-mitigation triggered. Switching to carrier fallback C.
02:04
Increased latency detected on carrier B SMS gateway.
May 01
Scheduled DB maintenance01:00
COMPLETE

Read-replica failover test. 0 dropped writes during primary promotion.

01:45
Maintenance complete. Performance verified.
01:12
Failover successful. New primary active in Lagos region.
Apr 28
DHIS2 sync retry storm09:42
RESOLVED

3 consecutive retries for Kano State daily pull. Circuit breaker held.

Apr 25
Token validation failure18:14
RESOLVED

Intermittent 401 errors for users in Abuja cluster due to Redis sync lag.

Apr 20
System Patch 1.4.200:00
COMPLETE

Security patches applied to core Auth modules.